Privacy Policy

When you place an order on the luckyjemms.com site, your personal information and financial information (such as your credit card number, expiration date, credit card or debit card information) are encrypted using SSL encryption technology before being sent over the Internet, We use SSL technology to prevent your information from being stolen or intercepted while being transferred to us. This includes your shipping address, with any of the following shipping providers, USPS, FED EX, OR UPS.

Ordering Process

During the order process, you will have to provide financial information such as your credit card number, expiration date, money order or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the Paypal for authorization and approval. This process is protected by an enhanced security system.

All personal information will never be rented, sold or otherwise shared with any third party.

Shipping and Returns

Please allow 10-14 days for item(s) to be processed and shipped.

All unworn, unwashed, and defective products are returnable within 14 days from the date item(s) were received. If item(s) are not returned in condition received, all items(s) will be returned to sender .

Please allow up to two billing cycles for a refund to appear on your credit card statement.

All refunds will be credited to original credit card only.

Any shipping and handling charges are non refundable, unless it was an error made on our part.

All sales are final on sale item(s).

Will ship to international locations ~ Please email order@luckyjemms.COM.

Customer service operates Monday to Friday 9am-5pm.

To contact customer service for questions ~ Please email order@luckyjemms.COM.